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A Tenancy Cleaning Debacle

What happens if your carefully laid end of tenancy cleaning plans go awry in the last moment? Faced with a disastrous situation, you have to keep your fingers crossed that you will be able to make a last-minute call that works in your favour. Here is a real-life story, shared by one of our regular customers.

What on earth is an end of tenancy cleaning? 

Most of you remember that faithful moment when you first change residences – the chaos of moving, the excitement of having a new place, the endless list of tasks on your mind. For me, that day came a few years ago, when I was about to leave my bachelor’s pad in Chelsea and move in a much larger apartment in Victoria with my then-fiancee and future wife. 

Before I start telling you my story, I want to point out a few things. First, I am an excellent planner and rarely leave anything to chance. I never leave a job for the last possible moment and like to finish any duties well before their appointed deadline. Second, I have never paid much attention to the mundane documents everyone has to sign – and my tenancy contract made no difference. Third, do not forget that I was in my mid-twenties, and it was the first time I had to deal with a move-out situation (leaving my parents’ home for college obviously doesn’t count). 

I gave my landlord a one-month notice, but he knew even earlier that I planned to change apartments because I had told him about my engagement. He was a real gentleman of sixty, a widower whose kids had moved to the Devonshire countryside, but he loved the hassle and noise of the big city. I think he treated me like something of a surrogate son – in other words, I expected no problems with my transition.

A couple of weeks before the move-out deadline, I got a late-afternoon call from him. It came as a surprise since I had already paid the final rent and promised to drop by for a glass of wine on the last day. “Just calling to check if you have already booked a decent tenancy cleaner, Georgey boy! Make sure they do not overprice you!” I told him not to worry, though I had no idea what he was talking about. What kind of cleaner? And why would I have to book it? The apartment was in a perfectly decent state as it was.

In such situations, my first phone call was to my guardian angel – in other words, my older sister Diane. I could see her rolling her eyes while I was describing the conundrum. “George, please tell me that you have read your tenancy contract!”, she said. Of course, I hadn’t. But there it was, the end of tenancy cleaning article – which was pretty standard as it turned out. 

No reason to panic 

The clause in question, after I read it a second time, sounded perfectly logical. A house owner would like nothing better than a professional contractor cleaning their property and making it shine for future tenants. I had been incredibly lucky because uncle Steve (my landlord) had called me two weeks early. Still, more than enough time to find the proper company for the job. I rolled up my sleeves and put all my planning skills to use. After a few hours of research, I had picked a London tenancy cleaning contractor with decent reviews and seemingly reasonable prices. I immediately gave them a call, and after an amicable discussion, we set the appointment for the cleaning for the last Saturday of the month, three days before moving out. When I put the phone down, I sighed with relief – there had been no reason for panic at all. Or so I thought.

A tenancy cleaning debacle galore

With the cleaning worry out of the way, I could concentrate on the other move-out tasks, primarily moving my belongings and furniture. I stumbled upon a very useful tip that suggested you should do the moving before the cleaning, as it would make the procedure much easier for the cleaners. So with pretty much everything else settled, I could confidently wait for the post-vacancy treatment appointment. 

The last Saturday of the month came, and I was ready to rumble. I had no other plans for the day, except to go for lunch with my fiancee and then return for the final quality check-up. Ten minutes before the hour of appointment, my doorbell rang. “They are early, I like that!”, I remember thinking – and it was the last positive thought for the day. 

I had read on the Internet that crews, not a single cleaner, usually performed tenancy cleaning. So I was amazed when I saw a smiling young woman in her mid-twenties with a backpack on her shoulders, extending her hand to greet me. “Hello, I am your home cleaner! Can I come in?” While I was letting her in the apartment, the alarm in my head was already ringing loudly. When she mentioned running through a contract first, and then discussing the regular chores I want to underline, I knew some mishap had happened. 

I think that at first, she thought I was having a bad joke at her expense. Then she noticed the lack of personal belongings and most of the furniture, and she turned red from embarrassment. “Give me five minutes to sort this out”, she blurted out anxiously and made a quick call to the company’s office. 

As it turned out, some misunderstanding had happened while I had made my initial booking. The job description did say “tenancy cleaning”, but the desk girl had filed the appointment under “home . cleaning”. My astonishment was quickly turning into anger, followed by dismay. I understood that the poor girl in my apartment had nothing to do with the issue, but I still left her in no doubt about my opinion for her employer. In my defence, I did cover her travelling expenses and promised not to write a negative review about the company (I am still not going to mention their name, though they deserve it.)

A last-minute rescue

No matter how much I fumed, there was no use of anger right now. I called my fiancee and told her the whole story, cancelling the lunch. Then I frantically began looking for another contractor that could do the job on much shorter notice. 

I realised that the odds were against me. First of all, it was Saturday – and most contractors had their office hours from Monday to Friday. Second, very few companies took move-out cleaning jobs on a two or even 3-day notice. Knowing that I did not have much of a choice, I called the first provider working during the weekend. 

To my utter surprise, the girl on the phone casually replied that they could sign me up for the next day. I was losing my patience and rather tersely stressed that I do not need regular but an end of tenancy cleaning. She did not lose her cool (God bless her for that!) and repeated the offer. I could not believe my luck! Within five minutes, we had sorted out all the necessary details, and I was back on track!

There were no unpleasant surprises this time around. The cleaning crew arrived right on time and did an outstanding job. Despite all my efforts, they declined to accept an exuberant tip for their performance. Little did they know that they had saved me from a tenancy cleaning debacle!

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Prepare For One Stress-Free End Of Tenancy Experience

Changing your living place may be a huge challenge because of plenty of factors and potential risks. Everybody with such an experience knows that it could be а very stressful, overwhelming and chaotic time. How to handover the property without unpleasant surprises, conflicts and further problems? Besides that, you may need a good reference from your landlord.

The essential task is to be prepared, concentrated and please do not underestimate the whole process. The first step is to find the contract. Be prepared with its content. It is vital to be aware of the details of the move-on final terms.

You should make sure you understand your obligations before vacating. The secret of a smooth handover is information and preparation. Seek the application of the contract where must be described the original property belongings, their amount and condition. Most UK landlords include a cleaning clause in the tenancy agreement (the contract). Make sure you read it carefully and take notes. Can you hire your own professional cleaning company, or do you have to use the ones recommended by the estate agent/landlord? This particularity can make a difference to the tune of at least a hundred pounds.

Inform the landlord of your intention. Discuss together the entire procedure and how to simplify it. As a tenant, you may end the tenancy only if you have served the correct notice and if the fixed term is in its end.

Photo by © Didriks

Create a cleaning schedule and a list of the tasks you have to achieve. How to sort out successfully the living space before leaving it?

The washing process is time-consuming, requires planning and room-by-room strategy. That is an essential part of the moving-on experience, and it is not a good idea to leave it for the last minute if you desire to strive to the new directions as painful-free as possible without problems in the past.

Choose the time for cleaning. Maybe the most suitable moment is when your furniture has already dismantled, packed or even removed. You can hire a removal company if you haven’t got enough time to tackle all of the moving-on engagements.

Photo by © Ian Burt

Now your mission is to leave the property as perfectly clean as you can, suitable for the next occupants, and to do it early enough before the end of the fixed final terms. The experts in that niche recommend preparing yourself with patience and mechanisms for mind relaxation.

Make a list with the dirtiest areas or difficult to reach places.

Ensure you have enough (and correct) cleaning supplies, buy some items if you haven’t got a complete assortment of them – this is the first and most important task. Please do not miss it, iF you want to be well-organised, fast in the washing activities, and leave the property sparkling.

Empty the cupboards, shelves, bookcases in all of the dwellings. Vacuum and mop all types of flooring in the entire property. Clean the walls. Pay special attention to the corners. Remove the spiders and webs. You can use a mild cleaning solution consisting of warm water and soap. That won’t cause any damages to the wallpaper and paint. It would be better to scrub in a circle to reduce the risk of watermarks. After that, dry to avoid humidity problems at the last moment.

Clean the windows of the entire property with rubbing alcohol and water. Wash the hooks and crannies, doormats and meshes.

Photo by © Julie

Remember to refreshen the curtains and blinds. They gather a lot of dust and air pollution. The steam cleaner also is a suitable option here.

Lend an incredible shine of the taps and faucets in the kitchen and bathroom with vinegar.

Wipe down the surfaces around with warm water and dish liquid soap. Use a sponge or a microfiber for the purpose. Then rinse with clean water using a damp cloth. The process of drying is critical to avoid any damages, especially to the wooden ones.

Take care of the hard-to-reach areas. A suitable cleaner and a mop can help you to finish that task rapidly. If you want to get your deposit, please do not underestimate the cleanliness behind and under the things. Move the furniture, wardrobes, tables and chairs to vacuum everywhere.

As a beginning in the kitchen, empty the fridge. Think about in what way to reduce potential food waste. Find appropriate boxes and storage containers.

Pack the kitchen devices, appliances, dishes and other utensils. You can label the boxes if you have a lot of stuff and belongings. That tip would make the moving on process much more organised.

Vacuum the space, remove the crumbs over and inside the appliances, and eliminate all spots, spills and residues. Ensure to yourself a multi-surface spray. It is a quite suitable solution for a fast deep cleaning without compromises and excess waste of time. It is possible to need a degreasing product for the stubborn leftovers.

The cleanliness of the appliances includes inside care. Wipe out the microwave from all of its sides. Empty the tray of the toaster. Get rid of all of the debris from the dishwasher filter.

Disinfect the countertop. It is the first thing your landlord would notice when enter into the kitchen.

Be careful with the cleaning of wood furniture. For the sofas, use a steamer, extremely simple and rapid maintaining. Hire such an appliance if you haven’t got your own. Check everywhere for spots, ruptures, scuffs, scratches. Apply furniture polisher to improve the condition.

Observe the bathroom. Remove the limescale and soapy scum there. Eliminate any traces of mould and mildew. Use bleach and airflows to cope with humidity and mildew growth.

Wash inside the toilet using bleach or a special product. For its exterior and the tiles, you may use vinegar, baking soda, a little bit of soap and a suitable brush.

Photo by © Olin Gilbert

The exterior care of the property also is too worth. Get rid of the lawn and weeds. Wipe the outside furniture and decorative items. Observe the area for any contaminations and rubbish remains.

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When We Move – We Live With Smart Ideas And Clever Choices

When we move – we live, when we live we need from good decisions, smart ideas and clever behaviour…

The checkout service is the perfect option for those who love adventures, who travel a lot because of a hobby or job and work projects.

The checkout service consists of many intelligent components which have the power to take you away from painstaking efforts and hardworking washing when you change one home with another. It is а successful formula and necessary support in the process of searching 25 hours per day. The move-in and move-out house cleaning is an arresting collaboration between wise money, efficiently invested time and fast support.

The professional companies, which provide such service cover a big range of cleaning possibilities. A part of the move-in/move-out cleaning tasks are:

– floor maintenance

– rug refreshment

– window cleaning

– curtain washing

A team of professionals work for you before or after you hand the new key of the property. Meanwhile, you invest your time in dreams and goals. It is a smart idea, isn’t it?!